Cancellation & Refund Policy
❌ Cancellation & Refund Policy
Last updated: July 17, 2025
At Edealify, we strive to provide a smooth and satisfying shopping experience. Please review our cancellation and refund policies below before placing your order.
🛑 Order Cancellation
We accept order cancellations within 12 hours of purchase.
If you wish to cancel your order:
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Please email us at [email protected] with your order number as soon as possible.
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If the order has not yet been processed or shipped, we’ll cancel and issue a full refund.
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Once the order has been processed or shipped, it can no longer be canceled, but you may initiate a return (see Returns & Exchanges Policy).
💸 Refunds
Refunds are issued in the following cases:
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✅ Canceled orders within the allowed window
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✅ Returned items that meet our return eligibility criteria
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✅ Items that arrive damaged, defective, or incorrect (photo proof required)
Once your return is received and inspected:
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You’ll receive an email confirmation.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Original shipping charges (if any) are non-refundable.
⏳ Late or Missing Refunds
If you haven’t received your refund yet:
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Double-check your bank or credit card account.
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Contact your credit card company — it may take some time before your refund is officially posted.
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If you’ve done the above and still have not received your refund, please contact us at [email protected].
📦 Exchanges or Replacements
If your item is damaged, defective, or incorrect, we’ll send a replacement free of charge. Contact us with your order number and a photo of the issue within 7 days of delivery.
📝 Contact Us
For any questions regarding cancellations, refunds, or exchanges, please email us:
Email: [email protected]
Address : 5337 East Washington Street, Bowling Green, IN 47833